Service at AWS Schäfer
Remote support, maintenance, spare parts service.
AWS Schäfer offers you a wide range of services tailored to your individual needs. Our offer includes reliable phone support, regular maintenance, practice-oriented training and a fast spare parts service to keep your systems running smoothly. We are your partner for comprehensive technical support and sustainable solutions so that you can concentrate on the essentials: Your production.
Support
Our support team offers you comprehensive assistance to minimize downtimes of your machines. Thanks to state-of-the-art diagnostic technology and direct access to machine and control data, we can identify faults and errors quickly and accurately. Our experienced technicians are available both on-site and remotely to find effective solutions.
Spare parts
To ensure the availability of your machines, we offer a fast and reliable spare parts service. In the event of a breakdown, we deliver the required spare and wear parts as quickly as possible to reduce downtime to a minimum. Our aim is to always provide you with the components you need to keep your production running smoothly.
Maintenance
Regular maintenance is crucial for the long-term reliability of your machines. Our maintenance and servicing services, which are tailored to your individual needs, help you to reduce the risk of breakdowns and extend the service life of your systems. By taking preventive measures, we ensure that your machines are always in optimum condition and that production remains efficient.
Staff training
To ensure the safe and efficient use of our machines, we offer customized training courses for your operating and maintenance personnel. Whether it's training when commissioning a new system or regular refresher courses, we impart the necessary knowledge so that your team is optimally equipped.
Our quality promise
The AWS principle
Meeting individual requirements
Your requirements are unique. We work with you to develop a machine that is precisely tailored to your needs. We meet your requirements with tailor-made concepts.
Using knowledge successfully
Take advantage of our knowledge! Thanks to many years of experience and our technical expertise in global pipe production, we take all relevant country-specific standards and guidelines into account when developing your machine.
Support at all levels
We are also at your side after your machine has been manufactured. Whether it's on-site assembly, training your employees or adapting to new requirements - we provide you with reliable, long-term support.
Get to know AWS Schäfer
What is AWS?
AWS Schäfer is an international company based in Siegen for special purpose machines for manufacturing and processing of pipes. Designed and made in Germany, we work for different sectors such as pipeline construction, power plant construction and offshore wind industry.
Discovering new things in the industry with passion and driving innovative ideas forward - that's why we are now known as the Pipe Technologists. Get to know us!
